Chapter 3
3.10 Printed Ticket Recall
Practice Statement:
The 811 center can provide a printed copy of any ticket for a period of time determined by applicable statutes.
Practice Description:
In the event a damage investigation, litigation, or other event occurs, it often is necessary to have a hard-copy printout of a locate request ticket. Local governments have statutory requirements for record retention in such cases. The 811 center has the ability to produce, as necessary, a copy of a location request ticket for the appropriate statutory period.
References:
-
One Call Systems International Voluntary Recognition Program
-
Existing operating practices from various states’ 811 centers
-
49 CFR Part 198
-
NTSB Safety Study (NTSB/SS-97/01; PB97-917003)