3.10 Printed Ticket Recall
The 811 center can provide a printed copy of any ticket for a period of time determined by applicable statutes.
In the event a damage investigation, litigation, or other event occurs, it often is necessary to have a hard-copy printout of a locate request ticket. Local governments have statutory requirements for record retention in such cases. The 811 center has the ability to produce, as necessary, a copy of a location request ticket for the appropriate statutory period.
One Call Systems International Voluntary Recognition Program
Existing operating practices from various states’ 811 centers
49 CFR Part 198
NTSB Safety Study (NTSB/SS-97/01; PB97-917003)