Chapter 3
3.24 Web Services Solution
Practice Statement:
The 811 center provides a method by which a member operator can receive excavation notifications through a secure Web service that uses an accepted standard for its ticket format, such as Extensible Markup Language (XML) 1.0.
Practice Description:
In addition to all other methods and formats used by 811 centers to communicate excavation notifications to underground facility owner/operators that do not have automated ticket management systems, 811 centers also should provide a method that is consistently secure and reliable. Establishing this method within the 811 centers along with an accepted standard format such as Extensible Markup Language (XML) 1.0 satisfies this practice. Providing e-mail and/or File Transfer Protocol (FTP) communications methods alone does not satisfy this practice.
References:
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Sunshine State One Call of Florida
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Utility Protection Center of Georgia
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Dig Safely New York
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Ohio Utilities Protection Service
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Arizona 811.