Chapter 5
5.7 811 Center Access (24/7)
Practice Statement:
The excavator has access to an 811 center 24 hours per day, 7 days a week.
Practice Description:
Utilities service the public needs 24 × 7 and thus should be protected during that same time. Certain conditions may exist that require excavators to work during off-hours (city/road congestion, off-peak utility service hours). Although most excavators are on the job site during regular work hours, they need to be able to call in future work locations after 5:00 p.m. This allows them more flexibility to schedule work and to avoid peak hours of locate requests at the 811 center.
Reference:
- Existing states laws, including Texas, Idaho, Minnesota, Pennsylvania, and others (25 participating states or 811 centers with 24/7 access)